Account Registration
The data you enter when opening your poco99 account — name, email, phone — is used only for login, account recovery and compliance verification.
LEGAL REFERENCE
Your Privacy Comes First at poco99
We handle your account details, payment information and game history with the same care we apply to every transaction. This policy shows exactly how poco99 protects your data...
Data SecurityPayment ProtectionAccount PrivacyTransparent PracticesYour Control
What We Collect and How We Use It
When you open an account at poco99, we collect information you provide directly: name, email, phone, and address for account verification. We also collect payment data when you deposit via DANA, OVO, GoPay or QRIS — though payment processors handle sensitive card and wallet details, not us directly. We track your game activity, session times, and betting patterns to personalise your lobby
experience and detect irregular account behaviour. This information stays with poco99 and our licensed service partners in supported regions. We do not sell your data to third parties. Your information is encrypted and stored on secure servers in compliance with local Indonesian data protection standards where applicable.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions About Your Privacy
Email Support
Contact our privacy team at [email protected] with any questions about how we handle your data. We respond within 24 hours for account-related privacy requests.
Live Chat
Open the chat widget in your poco99 account dashboard. Our team can walk through privacy settings, data requests, and account protection options in real time.
Account Settings
Visit your poco99 profile to review permissions, communication preferences, and data sharing options. Changes take effect immediately after you save.
TRUST MARKERS
How We Earned Your Trust on Privacy
Encryption Standard
All connections to poco99 use SSL/TLS encryption. Your login credentials, payment details, and game history travel through secure channels that meet international banking standards.
Third-Party Audits
Our privacy and security practices are reviewed annually by independent compliance firms. Audit reports confirm we meet data protection benchmarks for Southeast Asia.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS partners we work with maintain their own PCI compliance certifications. We verify their security posture before integration into poco99.
Incident Response Plan
If a security issue emerges, we notify affected accounts within 48 hours and provide guidance. We maintain a public incident log on our security page.
GDPR-Aligned Terms
Though poco99 operates for Indonesia, we respect data-subject rights: access, correction, portability and deletion. Submit requests through your account settings.
No Data Broker Sales
We do not monetise your behaviour data. Your account history, preferences and payment patterns stay within poco99 to improve your experience only.
PLATFORM COMPARISON
Our Privacy Policy Stays Consistent
Game Activity Tracking
We log your game sessions, bet amounts and lobby navigation to personalise recommendations and detect unusual account patterns that signal fraud.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed by their respective platforms. poco99 sees only transaction ID and amount, not your wallet credentials.
Cookie and Device Data
poco99 uses cookies to remember your preferences, language setting and recent game selections. You can clear these anytime through your browser settings.
Location Information
We store your registered address for account verification and compliance with Indonesian regional gaming rules where applicable.
Third-Party Sharing Rules
poco99 shares data only with payment processors, hosting providers and compliance auditors — never with advertisers, marketers or unrelated services.
Data Retention Period
Active account data is kept for the duration of your membership. After account closure, records are retained for 7 years per regulatory requirements.
What Defines Our Privacy Approach
Encryption on Every Session
Every time you log in, deposit or place a bet, your connection to poco99 is protected by military-grade encryption. Your data never travels unencrypted.
Minimal Data Collection
We ask only for information essential to verify your account and process payments. No unnecessary fields, no hidden data pulls from your device.
Your Account, Your Rules
Update your communication preferences, delete cookies, request data exports or close your account anytime. Full control lives in your settings menu.
Fraud Detection Without Excess
We monitor accounts for suspicious behaviour to protect you, but do not track location in real-time or use biometric data. Security meets privacy balance.
Indonesia-First Compliance
poco99 is built for Indonesia and respects local data protection guidance. We align with regional privacy norms while maintaining global security standards.
Privacy by Default
Your account and game history are private by default. No data feeds to public profiles, leaderboards or social feeds unless you explicitly enable sharing.
Privacy Questions Answered
We retain your account record for 7 years to meet regulatory requirements for transaction audits and dispute resolution. After that period, personal details like email and phone are deleted. Game history is anonymised. You can request data deletion earlier by contacting [email protected].
No. Your poco99 account data stays with us and our licensed service partners only. We do not cross-sell data to other gaming operators, affiliates or marketing networks. Your account is completely isolated.
These payment processors handle your wallet credentials and card details directly. poco99 never sees your full payment details — only transaction confirmation. Each processor maintains PCI compliance certification independently.
Yes. Log into your poco99 account and go to Settings > Privacy & Data. You can download a complete copy of your account data, game history, payment records and preferences in one file at any time.
No. poco99 cookies work only on poco99.net and only track your preferences, login state and game selections. We do not use third-party tracking pixels or cross-domain cookies to follow you elsewhere online.
Change your password immediately in your account settings. Then contact [email protected] or use live chat with details of the suspected activity. Our team will review login logs and help secure your account within 2 hours.
Yes. poco99 is designed for Indonesian players and aligns with local guidance on data handling, payment security and consumer privacy. We also respect international standards like GDPR principles for data-subject rights.